Tag Archives: facebook marketing

Likes! Oh Vanity be thy name!

Okay okay, so waxing lyrical is probably not going to endear me to too many people. Most of us hated Shakespeare in high school and those of us that didn’t are probably rolling their eyes!

The only defense I have is that I’m a father and as such, bad puns, dad-jokes and misappropriated 500 year old references are my birthright! (See what I did there?)

But lets get into the nitty gritty, LIKES! Everybody likes them (sorry, that wasn’t intentional), but the biggest problem is that they actually don’t do anything in a business sense – at least not in the way most people are using them.

They’re what most marketers call a vanity metric – it looks good, but it really doesn’t mean much in terms of sales and profit. Lets face it, if we’re spending money, or time on Facebook in business, then we MUST see a return on that investment.

Adding insult to injury is that in order to get your content seen by as many people as possible, you’ve actually got to spend money to do it these days. (Have you ever noticed how your content only gets seen organically by 15-20% of the people who’ve liked your page?)

To get it seen by everyone, you’ve got to boost the post and shell out some coin and in return you get likes, shares and comments on your post……but no sales, no profit.

Its frustrating isn’t it?

The reason behind this is that a boosted post is designed to reach an “Engagement Audience” – this is an audience that has been optimized by Facebook to be full of people who are most likely to Like, Comment and Share your content……..not necessarily take action that leads to sales or profit.

This is one of the most common frustrations I see day to day working with clients, they are boosting posts but aren’t getting sales and its because they don’t understand this key audience optimization by Facebook.

There is a solution however, but first it requires a shift in your strategic thinking. The likes, comments, shares aren’t the end goal, sales are – getting the engagement is just the first step along the road to getting the sales and building an audience that loves your product or service.

Facebook has provided us with one of the greatest marketing tools in history (fair warning, I say that A LOT and I mean it every single time).

We’ve all heard the cliche` “Actions speak louder than words” – on Facebook, actions are everything. By liking, commenting or sharing your post a person has taken an action that identifies them as an interested party – a potential customer for you.

This is a wonderful thing – it definitely beats mass marketing efforts to everybody and spending a ridiculous amount of money. Using that boost you’ve just had a whole bunch of people identify themselves as a potential client because of the way they interacted with your content!

That’s huge!

What is even bigger, is that through your ads manager, Facebook allows you to create a custom audience based off these actions so that you can then specifically target these potential clients with your ads.

So the boosted post that got likes, comments and shares but was ultimately frustrating because it didn’t generate sales – just became a vital asset in your marketing matrix. Its the first step in any good Facebook marketing funnel – it allows your potential clients, the people most interested in what you do or sell, to put their hand up and say “Hey! I’m interested!”

Now all you have to do, is put together an amazing offer and get it in front of them!

 

If you’d like to learn how to get more likes and turn your likes into profit, join John Hellaby on Friday night at 7.30pm AEST for a FREE webinar! Register at: http://webinar.fbmcharity.com.au/

The challenge of authenticity in a digital world

Hanging with my awesome EA @ Eau De Vie after 2 days training in Sydney

It’s not easy being cheesey, even less easy being yourself in a world full of perfectly posed photographs, video editing and status updates so manufactured that they could be American cheese slices.

The delicious irony is that in a world where we have more ways to connect with other human beings than at any other time in history, we are craving genuine, authentic connection and we’re not getting it.

It’s one of the first things I try to instill in my real estate clients when I’m training them in Facebook marketing – be authentic.

Invariably the question always comes up, “Should I do/say/be X?”

The answer, at least from me, is always “Be yourself, be true to you. You won’t be everyone’s cup of tea, but you’re not here to work for everyone. You have limited time and limited energy, so work with the people who will genuinely connect with who you truly are.”

 

So it was a massive reality check for myself as I started my own “public figure” Facebook page back in May. It may seem a little odd that I didn’t have a “Public Figure” page before now and that’s a fair statement. The reason lies in my love of being the ninja behind the scenes and is no doubt, heavily influenced, by my two decade long battle with PTSD.

But sometimes in life, things happen that change the status quo. In my case, its a chronic illness (afflicting my sister) that requires a hell of a lot of money to treat. The best way for me to help, is to hold training workshops where all the funds are donated to help fund medical treatment.

This also line up perfectly with my intrinsic belief that Facebook marketing is the way of the future for Real Estate – in fact, agents who learn to master it will thrive without the need to rely on the portals.

So out from the shadows I stepped, taking off my ninja mask and changing it up for the professionally polished image of a “Facebook marketer.” This image, was based off what I had seen was the common image presented by every Facebook “guru” in my feed.

For a week, it sat like that – my about/story/profile description and images all an imitation of what was out in the market place and a poor imitation at that. Its just not who I am.

I am not polished or hardcore, cookie cutter professional in the old-school IBM Salesman kinda way. Nor am I polished and well rehearsed in the snake oil salesman pitching his wares kind of way.

I’m raw, authentic and rough around the edges. That has nothing to do with my ability to get results or the effectiveness of my marketing (Hell I’m one of only a handful of Facebook certified marketers in the country and the only one I know of specializing in real estate) – but it has everything to do with how I should be interacting with my target market.

I had fallen into the trap that most of my clients fall into. I had completely ignored my own training and my own wisdom on the subject and started out trying to “be a Facebook marketer” instead of being me.

This badge verifies certification and you can click through to verify the person and the skills it certifies.

For a week, my stomach churned and I felt anxious and out of sorts about my page. I couldn’t put my finger on it, not until I was doing school run late last week and it hit me like a bolt of lightening.  I suddenly knew why I felt so horrible about coming out from the shadows and removing my ninja mask. I wasn’t being me.

I’m the guy you’re most likely to catch wearing a LIVIN T-shirt instead of a suit. (LIVIN is an amazing non-profit dedicated to breaking down the social stigma about mental health issues and spreading the message “It ain’t weak to speak.”)

I immediately made changes to my page that weren’t inline with the image of how a FB Marketing professional should appear, but are far more in line with who I am. The last thing to update is the profile image. As much as I love the black and white professional photograph, its not who I am. It’s the American cheese slice version of who I am.

Besides, I’m not wearing a LIVIN T-shirt and that’s pretty much all I wear these days!

When it comes to your own marketing, don’t try to be someone you’re not, don’t try to fit a mold or an image. Just be you and know that anyone who doesn’t like that, was never destined to be one of your people anyway. I can say that now, with an even greater understanding of just how damned hard it is to stay true to you – but no matter how hard it is, do it anyway.

 

It’s like that internet meme says “Be yourself; everyone else is already taken.” – Oscar Wilde

 

-JH